Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Destinations We ship worldwide from Cyprus.
Estimated Delivery Times
- Cyprus: 2–5 business days
- European Union: 5–10 business days
- Rest of the World: 7–21 business days
Delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors outside our control.
Shipping Rates
- Free shipping on all orders over €150
- Orders under €150: shipping rates are calculated at checkout based on destination and package weight
Carriers We ship via Cyprus Post and DHL, depending on your location and order size.
Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in our shipping rates.
Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.
Lost or Delayed Shipments If your order hasn't arrived within the estimated timeframe, please contact us and we'll investigate promptly.